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Before using email: check electronic-service agreementHand / personal deliveryServing by postWhy the calculator asks for delivery timingKeeping proof of serviceWorked exampleBefore using email: check electronic-service agreement
Electronic service depends on the recipient having agreed to receive notices electronically. Use the nominated address and keep the sent message and attachment.
Hand / personal delivery
Record the date, time, place and manner of delivery. Keep a copy of the exact notice delivered.
Serving by post
The notice period begins after delivery. Postal times vary, so this tool accepts either a known delivery date or a current business-day estimate supplied by the user.
Why the calculator asks for delivery timing
Hard-coding one postal delay would create false precision. An estimated result is labelled and should be checked against current Australia Post guidance before it is relied on.
Keeping proof of service
Keep the completed notice, postal receipt or tracking, email record, any electronic-service consent, and notes of personal delivery.
Worked example
If a notice is posted on Monday and the current delivery estimate is four business days, the calculator first finds the estimated delivery date and only then starts the applicable notice-period calculation.
Residential Tenancies Authority
Common questions
Can a tenancy notice be emailed in Queensland?
Email can be used only where the relevant electronic-service consent and address requirements are satisfied. Keep evidence of service.
When is an emailed notice treated as received?
Email can be used only where the relevant electronic-service consent and address requirements are satisfied. Keep evidence of service.
How much extra time should I allow for post?
Post changes the service calculation. Queensland requires enough time for delivery; supported NSW termination paths add seven working days before the notice period begins.
Does the notice period start when I post the letter?
Post changes the service calculation. Queensland requires enough time for delivery; supported NSW termination paths add seven working days before the notice period begins.
Should I keep proof that the notice was sent?
Keep a copy of the notice and evidence showing how and when it was served.
Can I use more than one service method?
The answer depends on the state, person giving notice, agreement type, ground and service method. Use the calculator, then check the linked official source.